Nicolás Rios columns
Building trust begins by listening — But it only grows when newsrooms give back
Closing the loop with the communities we serve reminds people that their voices matter—and that through collaboration, real progress and change actually happen.
![Documented | Documented Kreyol | Documented Semanal | Documented [Chinese characters] | Documented Early Arrival](https://rjionline.org/wp-content/uploads/sites/2/2025/09/riosn25091106.png)
The bridge role: How newsrooms can connect immigrant communities with decision-makers
We built an editorial product to promote change and connect communities that have unequal access to power.
Is your community not engaging with news? Try listening to them first
Documented, a NY-based newsroom serving immigrants, uses a circular journalism model focusing on the needs of its communities.