Managing metrics that matter for subscriptions

Managing metrics that matter  Mike Denison, audience engagement editor at Science News, sees analytics and metrics as a tool to “cut through the noise and look beyond page views.” This year at ONA20, learning about the importance of analytics and metrics has shown to be of growing interest for the industry at a time when … Continued

Readers can help you plan your next move

The beginning of the coronavirus pandemic brought with it a surge in engagement and traffic to the Spanish materials we publish on our site, Documented Semanal.  Within weeks, we had built an ecosystem where our readers, using our WhatsApp app, had guided us to create certain stories which would then draw in more subscribers who … Continued

Push notifications: Segmenting and connecting with your audience

Why use push notifications?  When it comes to connecting with your audience, push notifications may not be the first thing that comes to mind. Some may even say notifications are outdated or irreverent when compared to the current technology. However, the company One Signal, saw an increase of two billion push notifications sent out each … Continued

Building a culture of great visuals

Boyzell Hosey, Deputy Editor of Photography, faces new challenges at the Tampa Bay Times in planning the daily visual report.  He directs a significantly smaller photo staff than a decade ago in addition to the added burden of social distancing during the COVID-19 pandemic. But the plan boils down to the same principle as always, … Continued

Tips for using research to make behavioral analytics useful

“What we really want is to be the light that illuminates the newsroom as we move forward on our journalistic and business goals,” James Robinson, director of analytics for The New York Times said on the power of analytics. “If people can’t use that light to see where they’re going, they’re going to get stuck … Continued

Journalists must play a vital role in fixing America’s false economic narrative

From the Federal Reserve to the U.S. Economic Development Administration to the American Planning Association, pressure is mounting in policy and planning circles to address the economic consequences of structural racism. In an effort to reboot an economy still impacted by COVID-19, the inherited disparities of a pre-pandemic segregationist society have been laid bare across … Continued