Building trust one idea at a time

“One of the things I appreciated most about the Trusting News project is that Joy takes this big hairy topic of “trust in the media” and breaks it down into actionable steps,” says Sarah Binder, the former community engagement manager at the Cedar Rapids Gazette. Binder led the newsroom’s partnership with Trusting News in early 2018. The … Continued

Journalists: Defend your work through action, not just with editorials

The Trusting News project, staffed by Joy Mayer and Lynn Walsh, is designed to demystify the issue of trust in journalism. They research how people decide what news is credible, then turn that knowledge into actionable strategies for journalists. The project is funded by the Reynolds Journalism Institute, the Knight Foundation and Democracy Fund.

Earning trust by inviting questions … and answering them

Originally published on Medium As newsrooms have joined the Trusting News work, we’ve asked them to think about how they might introduce the work to their audiences and how those audiences might be invited to weigh in. News consumers aren’t usually shy about telling us how we could do better, but asking for feedback directly … Continued

Newsrooms join Trusting News work

Originally published on Medium More than 30 newsrooms are making an investment in discovering how best to demonstrate credibility and earn trust by coming on board the Trusting News project. For four months, they’ll commit to regular experimentation across seven trust-building strateiges. A handful of newsrooms have been testing since November, and many more are … Continued

Reynolds Journalism Institute announces 2017-2018 class of fellows

The Donald W. Reynolds Journalism Institute has selected six fellowship projects for 2017-2018 that will focus on filter bubbles, bite-size training and business-side analytics. “If you were looking for one word to describe this class, I’d suggest ‘practical,’” said Executive Director Randy Picht. “These projects are built to have an impact from the minute they’re … Continued