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Citizen and community news

Rommel H. Ojeda, Documented’s Senior Community Correspondent, right, shares a printed guide with an attendee. Photo: April Xu
March 17, 2026
Citizen and community news

Building trust begins by listening — But it only grows when newsrooms give back

Closing the loop with the communities we serve reminds people that their voices matter—and that through collaboration, real progress and change actually happen.

Katie Hawkins-Gaar continues to receive physical mail from her readers, a request that led to a wider mail-exchange project that has connected her community beyond screens.
March 11, 2026
Citizen and community news

Spreading hope and expanding community through physical mail

A conversation with Katie Hawkins-Gaar.

A woman hands something to another woman at a local community event.
February 3, 2026
Citizen and community news

Redefining investigative journalism in underserved communities

Five questions with Jose Luis Castillo, La Esquina TX A 2025 El Tímpano report found that more than 150 ethnic- and immigrant-focused media outlets have closed since 2020, leaving many people without essential information in their own languages. Well-known newspapers like La Estrella de Tucson and El Mundo in Las Vegas have shut down or … Continued

Enlace Latino NC team lead by Paola Jaramillo at the front. Image by Enlace Latino NC
January 19, 2026
Citizen and community news

Not invisible: How Enlace Latino NC tells the stories others miss

Five questions with Paola Jaramillo.

St. Louis residents gathered to discuss Remember Me, an art and reporting project that honors the lives of the city’s unsolved homicide victims. Photo: Brian Munoz | St. Louis Public Radio
January 7, 2026
Citizen and community news

How we created resources for families of victims of unsolved homicides in St. Louis

The Marshall Project used alternative story forms to directly connect with the people at the center of the story.

Jaime Mendez and Diana Oliveros, founders of Se Habla Media. Picture courtesy of Diana Oliveros.
December 9, 2025
Citizen and community news

Service journalism is essential for immigrant communities

Five questions with Se Habla Media.

A workshop on misinformation in a Vietnamese community center in Boston. Photo: Saoli Nguyen
December 3, 2025
Citizen and community news

How we created community-driven investigations for immigrant audiences

Using a needs assessment and theory of change to inform and empower the Vietnamese community in the U.S. about misinformation.

The Innovation in Focus team drafted a map using Proxi in which community members can contribute points about places they find joy or find helpful resources. inewsource plans to incorporate this into future outreach.
November 3, 2025
Citizen and community news

Going beyond traditional surveying to map community assets

Highlight community resources and stakeholders through interactive mapping.

Mobile Health Map’s mobile Health Clinic van sits on an empty street in Boston, Mass. Photo: Dave Cooper
October 28, 2025
Citizen and community news

How community mapping can lead to impact in public health and community journalism

A conversation with Kait Guild and Michael Lawler, Mobile Health Map.

Honolulu Civil Beat director of philanthropy Mariko Chang, from right, meets with subscribers, supporters and readers on Thursday, July 20, 2023, at the Honolulu Coffee Experience Center in Honolulu. Photo: Kevin Fujii: Civil Beat 2023
September 25, 2025
Citizen and community news

Creative experiments in fundraising, from shared proceeds to microgiving and countdown clocks

A conversation with Mariko Chang, Honolulu Civil Beat.

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  • News & events
    • RJI news
    • RJI columns
    • Pictures of the Year
    • Student Innovation Competition
    • Women in Journalism Workshop
    • RJI Weekend Newsletter
    • RJI Newsbooks
  • RJI Fellowships
    • Fellows
    • RJI Professional Innovation Fellowships
    • Frequently asked questions
    • Resources
    • Student Innovation Fellowships
  • RJI Programs
    • Aerial Journalism
    • Journalism Digital News Archive (JDNA)
    • Potter Digital Ambassadors
    • Trusting News
  • Applied Research
    • Innovation in Focus
    • Collaboration Toolkit
    • Commissioning a Local News Ecosystem Assessment: An Operational Toolkit
    • News Media Help Desk
    • Public Policy and Journalism
    • Research of note
    • Source Auditing Tool
  • About RJI
    • People
    • Facilities
    • Our timeline
    • Download RJI Strategic Plan 2023–2026
    • Download 10 Innovative Years: 2008–2018
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