How stories can contribute to patient-centered care: A framework that targets efforts

In an earlier blog, I wrote about my interest in how stories, through health care and news organizations, can contribute to better health and health care. Research is showing that patient engagement, a key determinant of patient-centered care, improves health outcomes, patient safety and health care costs. In its landmark 2001 report, Crossing the Quality … Continued

Reporting into structure: How journalists, crowds and robots can work together

In previous posts, I’ve written about structured journalism’s potential to improve newsroom economics by rebundling news as networks of structured information, and to provide new value to consumers by giving them more control over the news they consume. But what does structured journalism do for journalists? Will structure merely contribute to the tech-driven weakening of … Continued

WordPress moves news past the printed newspaper

Local newspaper sites have long broken all the rules for building a sticky site. Most still load painfully slowly. They are difficult to navigate and — let’s be honest — often ugly.—Matthew Hindman, Shorenstein Center For centuries newspaper design has stayed about the same. In 1880 printers introduced halftone photographs and in the 1980s the … Continued

The Apple News app is not living up to its hype

The Apple News app launched with much hype on September 15. I’ll always remember that date because the app’s launch was a major determinant for me to pivot Reportory, my news customization platform, from a consumer-facing service to a license play for publishers. The Apple News app hadn’t launched when I first profiled 15 other … Continued

Structured journalism puts consumers in control of news

In September I wrote about the economics of structured journalism, highlighting the potential for newsrooms to rebundle news as value-accumulating networks of structured information. But what is the market for structure? Why would news consumers want such a radically different way of formatting and consuming news? Why would customers care? Choice. Article-centric journalism has traditionally … Continued

Undergoing the great entrepreneurial pivot

Many entrepreneurs find themselves pivoting at some point during their entrepreneurial journey. Even some of the leading tech companies today pivoted in their early days: Instagram initially was a check-in service called Burbn; Facebook was FaceMash, asking users to rate which person was hotter; and YouTube was a video dating site. Whether pivoting sales strategy, … Continued

Need for speed 2: Newspaper data diving, metrics and methodologies

Welcome to the weeds, fellow bit-twisters and data divers. We can chat here without worrying about the numeracy nonbelievers. This post details the methodologies used in “Need for speed 1: Newspaper load times give ‘slow news days’ new meaning.” First, you and I both know “load time” is a fickle metric, completely dependent on the … Continued

Alphabet-soup roundup of fall industry events, part one

The fall rush of industry meetings (ONA, LMA, NNA, SNPA and ASNE/APME) got underway in late September and ended Oct. 18, giving you only a one-week respite before heading into Inland. Whew! Missed one or more of these meetings? I’ll offer a brief recap of themes, noteworthy statements and observations, plus links to additional coverage. … Continued