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How stories can contribute to patient-centered care: A framework that targets efforts
In an earlier blog, I wrote about my interest in how stories, through health care and news organizations, can contribute to better health and health care. Research is showing that patient engagement, a key determinant of patient-centered care, improves health outcomes, patient safety and health care costs. In its landmark 2001 report, Crossing the Quality … Continued
WordPress moves news past the printed newspaper
Local newspaper sites have long broken all the rules for building a sticky site. Most still load painfully slowly. They are difficult to navigate and — let’s be honest — often ugly.—Matthew Hindman, Shorenstein Center For centuries newspaper design has stayed about the same. In 1880 printers introduced halftone photographs and in the 1980s the … Continued
Undergoing the great entrepreneurial pivot
Many entrepreneurs find themselves pivoting at some point during their entrepreneurial journey. Even some of the leading tech companies today pivoted in their early days: Instagram initially was a check-in service called Burbn; Facebook was FaceMash, asking users to rate which person was hotter; and YouTube was a video dating site. Whether pivoting sales strategy, … Continued
Need for speed 2: Newspaper data diving, metrics and methodologies
Welcome to the weeds, fellow bit-twisters and data divers. We can chat here without worrying about the numeracy nonbelievers. This post details the methodologies used in “Need for speed 1: Newspaper load times give ‘slow news days’ new meaning.” First, you and I both know “load time” is a fickle metric, completely dependent on the … Continued
McCainspeakwrite plusgood, or How I came up with the name ‘Dodging the Memory Hole’
We started digging our current Memory Hole a few decades ago: Technological systems that support the creation and presentation of modern journalism, those digital troves holding “the first rough draft of history,” morphed so quickly and frequently over the years that we no longer know where the treasure is buried. Like drunken buccaneers, journalistic enterprises … Continued
News startup survey: Revenue growth, capacity challenges
In the chaotic world of online news startups, I think it makes sense to take a long view. Whenever someone asks whether a big breakthrough is coming, I scratch my head. That’s because progress at this time is so incremental — a game of inches, feet, maybe yards but rarely miles — a marathon with no … Continued
Lessons learned and questions raised during the Potter Listening Tour, Part 2
As an old hand in print newspapers, I was struck by the contrast between the often days-long reporting process I remember and the instantaneous production I strived for during the tour (I posted to Facebook and Twitter). I had to create my words almost at the same time I was recording the words of my … Continued
Embarking on third retirement, Fidler reflects on tech evolutions, his 1981 prediction about tablets
Mobile media scholar’s journalism career extended over more than half a century
Leadership and culture are linchpins of digital transformation in the newsroom
Little has proven more challenging for newspaper newsrooms than their transformation to digital news and information providers. It takes much more than learning new skills, although those are important. It’s a matter of re-engineering journalists’ attitudes and their relationships with news consumers, as well changing newsroom workflows and priorities. It takes significant culture change; both … Continued
Looking at a photographic image from another point of view: Yours
Good writers can conjure a vivid image in our minds with just words. But journalists also have long relied on illustrations, photographs and videos to enrich a story. Photographs and, by extension, videos have an important limitation. The story is told from one point of view – that of the photographer. The photographer structures our … Continued