What’s next for Documented Semanal, a WhatsApp newsletter

When the pandemic began, we, like many other organizations, worked quickly to respond to all of the pressing needs of our readers. Tens of thousands of NeW Yorkers were suddenly left jobless and afraid of getting sick. We knew financial relief and organizations seeking to help were out there, but many residents did not know … Continued

A pop-up newsroom goes digging on Facebook to share its COVID-19 news

When COVID-19 first hit, the Missouri School of Journalism quickly realized local newsrooms everywhere would be struggling to keep up with news about the virus. So the school created a “pop-up” newsroom called the Missouri Information Corps. We spent the summer reporting issues related to the pandemic and distributing stories and information to news outlets … Continued

Engaging with your audience = eyes, ears and super fans

After the New York City Mayor’s office announced a $20 million donation from the Open Society Foundation to help undocumented immigrants, city officials went on live TV to show the beginning of the delivery of the funds. Many of our users heard this news and messaged us to report that the phone numbers and email addresses … Continued

Lessons from a viral obituary

Once in a while, notice of someone’s death takes on a life all its own — the addict who was also a mother with a beautiful voice, the hard-living, sweet-souled uncle, the former beauty queen grandma who wrote her own obituary.   Three months into my RJI fellowship experimenting with obituaries, I’ve been thinking a lot about what … Continued

A case study: Photojournalism and its value to a community

While I spent time thinking about the numbers surrounding my project, looking through data and designing new ways to collect it, something more palpable happened that strikes right at the heart of my main question: What’s the value of strong photojournalism to a community? For more than 41 years, the people of Jasper, Indiana, picked … Continued

La Voz de Chatham

During my RJI innovation fellowship at the Chatham News + Record this summer, I worked on a variety of audience engagement-related projects. One of the efforts that particularly excited me was a project made possible by a Facebook Journalism Project COVID-19 Local News Relief Grant, which the News + Record received right before the start … Continued